Expensive call centers with high turnover
Keeping operations teams costs more every year, and constant turnover hurts the quality of every interaction.
Helios × Client
Conversations that drive revenue — with AI.
Helios deploys AI voice agents that contact, negotiate and resolve at scale — with natural, personalized conversations built for financial services.
Contact rate +40%
AI voice agents that reach more customers in less time — no shift limits, no fatigue.
Resolution +35%
Intelligent negotiation that adapts to each customer profile, driving real commitments.
Cost per case -60%
Automate volume operations without hiring more agents. Scale without scaling cost.
Helios Dashboard
Conversations today
8.2k
Resolution
72%
Promises kept
847
Recent interactions
CC
PromiseCredit Card — $12,450
15 days past due · Promise logged
PL
NegotiatingPersonal Loan — $34,800
45 days past due · In negotiation
MO
PreventiveMortgage — $128,500
5 days past due · Reminder sent
Weekly recovery
+22% vs prior week
MonTueWedThuFriSatSun
Solutions for intelligent operations
Customer supportCollectionsKYC & onboardingCard activationFraud disputesAccount servicingReal-time reportingSmart escalationCustomer supportCollectionsKYC & onboardingCard activationFraud disputesAccount servicingReal-time reportingSmart escalation
The operations challenge
Your volume grows because manual operations don't scale.
Helios turns mass operations into individual conversations — at the scale you need and with the compliance financial services demands.
Low contact rate with limited hours
Your team can only call during business hours. Customers don't answer, and recovery opportunities slip away.
Inconsistent negotiation across agents
Every agent negotiates differently. Without standardization, you lose control over agreements and regulatory compliance.
Capabilities
You don't need more agents. You need smarter operations.
Use Helios to make your operations more effective, more consistent, and easier to scale.
Capability 01
Automated calls 24/7
Reach your portfolio at any hour, with no capacity ceilings or operational fatigue.
- Thousands of daily calls without hiring more staff
- Flexible hours: morning, afternoon, evening, weekends
- Scale coverage to 100% of your portfolio
Capability 02
Intelligent negotiation
The agent adapts tone and proposals based on each customer profile, maximizing the probability of resolution.
- Personalized proposals by segment and value
- Real-time intent detection during the call
- Automated payment plans and restructuring
Capability 03
Compliance & traceability
Every call is recorded and documented. Compliance-approved scripts, audit-ready reporting.
- Full recording of every interaction
- Scripts aligned to regulatory standards
- Detailed reports per customer and campaign
Process
Launch your first AI campaign without complications.
Helios is designed to operate quickly, and improve outcomes with every interaction.
01
Connect your data
Upload your portfolio via API or file. Define segments by age, product and value.
02
Configure rules
Set scripts, contact hours, negotiation strategy and escalation policies.
03
The agent operates
The AI agent calls, negotiates and logs commitments. It adapts strategy in real time based on customer response.
04
Monitor results
Real-time dashboard with recovery metrics: contact, promises, amounts recovered and trends.
Outcome
Recovery +35%
More effective contact and better negotiation translate into higher recovery vs manual operations.
Outcome
Operating cost -60%
Automate volume operations. Your team focuses on complex cases that need a human touch.
Outcome
100% coverage
Every account gets attention. No matter the portfolio size, no customer goes uncontacted.
Use cases
Intelligent operations across the full customer lifecycle
Helios adapts the strategy based on context, maximizing outcomes at every stage.
Preventive
Reminders Before Due Date
Reach customers before their payments are due with friendly reminders that prevent delinquency.
Request DemoCordial, customer-service-first tone
Clear information: date, amount and payment channels
Up to 25% reduction in early delinquency
Request demo
Transform your operations with artificial intelligence.
Discover how Helios can transform Client's operations with AI voice agents that contact, negotiate and resolve at scale.